SANTO MAURO, A LUXURY COLLECTION HOTEL, MADRID, Madrid – A Smart Stay in the City
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Key details
About the Hotel
Calle De Zurbano, 36,
Madrid,
Spain,
28010,
Community of Madrid
Historic Palace Setting
Santo Mauro, A Luxury Collection Hotel, Madrid occupies a 19th-century neoclassical mansion built for the Duke of Santo Mauro. The property includes three buildings set in a private garden with chestnut and eucalyptus trees. The interiors feature French-inspired design, marble staircases, and original cornices.
Rooms & Suites
The hotel offers 49 individually furnished rooms, each with air conditioning, separate sitting areas, and laptop-friendly workspaces. Marble bathrooms include Natura Bissé toiletries. Some rooms overlook the garden. Suites feature living areas and reflect 19th-century aristocratic style with historical details.
Dining & Drinks
La Biblioteca Restaurante serves Mediterranean dishes like monkfish medallions with saffron and confit lamb with goat cheese. Meals are also available on the garden terrace. The Wine Bar offers Spanish wines and small plates. Guests can try ibérico ham and tomato toast.
Location & Attractions
The hotel is in Chamberí, near Paseo de la Castellana. It's a 5-minute walk to the Sorolla Museum and 1.5 km from El Retiro Park. The Salamanca shopping district, including Calle Serrano, is within walking distance. Adolfo Suárez Madrid-Barajas Airport is 13.4 km away.
Services & Facilities
The hotel has a 24-hour fitness center, six meeting rooms, and concierge services. Valet parking, babysitting, and dry cleaning are available. Accessible features include roll-in showers, adjustable-height shower wands, and wheelchair-friendly routes. Electric car charging and guest room recycling are offered.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
Valet parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Baby pushchair
Children's menu
Spa & Leisure
Sun terrace
Garden area
Leisure/ TV room
Spa lounge
Massage
Public Bath
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Calle De Zurbano, 36,
Madrid,
Spain,
28010,
Community of Madrid
Map view
Calle De Zurbano, 36,
Madrid,
Spain,
28010,
Community of Madrid
City landmarks
Museum
Prado National Museum
1.4
mi
Square
Plaza Mayor
1.3
mi
Football Stadium
Santiago Bernabeu Stadium
1.5
mi
Square
Puerta del Sol
1.2
mi
Casino
Gran Via
4800 ft
Palace
Royal Palace of Madrid
1.4
mi
Landmark
Calle Ponzano tapas
5100 ft
Park
El Retiro Park
5200 ft
Landmark
Parque del Retiro
5200 ft
Public Building
Cybele Palace
1.0
mi
Museum
Plaza de Cibeles
5100 ft
Museum
Museo Nacional Thyssen-Bornemisza
1.2
mi
Museum
Museo Nacional Centro de Arte Reina Sofia
1.5
mi
Museum
Museo de Historia de Madrid
3600 ft
Museum
National Archaeological Museum
3300 ft
Landmark
Circulo de Bellas Artes
5000 ft
Library
Museum of the National Library
3500 ft
Museum
Museo Nacional de Ciencias Naturales
4700 ft
Museum
Museo Lazaro Galdiano
4200 ft
Square
Plaza de Colon
2500 ft
Landmark
Palacio de Cristal
1.3
mi
Garden
Royal Botanical Garden of Madrid
1.3
mi
Landmark
Museum of Romanticism
2800 ft
Museum
Museo de Cera de Madrid
2700 ft
Landmark
Templo de Debod
1.3
mi
Landmark
Plaza de Toros de Las Ventas
1.6
mi
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
1.2
mi
Square
Plaza de Santa Ana
1.3
mi
Nearby
Museum
Museo Sorolla
1700 ft
Museum
Anden 0
1600 ft
Restaurants
El Columpio
400 ft
10 Calle de Caracas
Pasteleria Ascaso
300 ft
Calle Zurbano 25
Narciso
500 ft
Calle Almagro 32 Calle de Almagro con Marqués de Riscal
La Galeria de Almagro
500 ft
Calle Almagro
Bienmesabe
800 ft
Calle General Arrando 26
Macarela
800 ft
39 Calle del Monte Esquinza
Hortensio
700 ft
Calle del Marques del Riscal 5
Kilometros de Pizza
600 ft
Calle Zurbano 26
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 19 reviews
9.4
9.4/10 based on 95 reviews
Joe
United Kingdom,
June
2024
8.0/10
My stay at the hotel was fantastic! The rooms were huge, with a seating area and furnished in modern, calming tones with trendy artwork, making me feel so comfortable. The bathroom soaps and lotions were wonderful, creating a better impression. The hotel is in a great location, close to everything I wanted to see in Madrid. However, the noisy and congested surroundings were a drawback for me.
Rooms
9.0
The rooms are large and comfortable, perfect for relaxation.
Service
8.0
The staff was very helpful in doing bookings and assisting with various arrangements, although the service varied somewhat depending on how busy they were.
Location
7.0
The hotel is situated in a residential area of Madrid, close to all the places I wanted to visit.
Dining
8.0
The dining options were good with a variety of choices available.
Facilities
8.0
The hotel offers great dining options and a comfortable atmosphere.
Phil
United Kingdom,
April
2024
9.0/10
This hotel is a gem hidden among the busy streets of Madrid. The rooms are spacious, well-appointed, and perfect for a relaxing stay. The service is top-notch, surpassing even that of renowned luxury chains. Its upscale, quiet location offers the best of both worlds, with easy access to key city attractions. Dining is a delightful experience, especially in the beautiful, serene courtyard. The facilities are excellent, ensuring a comfortable and enjoyable stay.
Rooms
9.0
The room was comfortable, relaxing, and spacious, with great amenities for late-night relaxation.
Service
10.0
The service here is exceptional, surpassing even well-known luxury hotels. The staff genuinely goes the extra mile to ensure a memorable stay.
Location
9.0
The hotel's upscale, quiet neighborhood is a peaceful retreat from the tourist crowds, yet conveniently close to all the Madrid highlights.
Dining
8.0
Dining at the hotel is a treat, whether you're on holiday or a business trip. The beautiful space and delicious offerings make each meal a delightful experience.
Facilities
9.0
The hotel facilities are top-notch, offering everything you need for a comfortable and enjoyable stay.
Brian
United Kingdom,
January
2024
8.8/10
The hotel was super spacious with a very comfortable king size bed, a couch, and a spacious bathroom, decorated in a restful contemporary style loaded with amenities. The service was unbelievably accommodating, including late-night drinks while sitting in the living room. The location was stylish, close to the center but peaceful and quiet, giving the feeling of living there with nearby restaurants. The dining experience with 3 nice options was a treat for both holiday and business travelers.
Rooms
9.0
The room was super spacious with a very comfortable king size bed, a couch, and a spacious bathroom, decorated in a restful contemporary style loaded with amenities.
Service
9.0
The service was unbelievably accommodating, including for late-night drinks while sitting in the living room.
Location
9.0
The location was stylish, close to the center but peaceful and quiet, giving the feeling of living there with nearby restaurants.
Dining
8.0
The dining was a treat with 3 nice options suitable for holiday and business travelers.
Facilities
9.0
The hotel had fantastic facilities.
Diane
United States,
December
2023
8.0/10
I had a lovely stay at the hotel. The rooms were beautiful, with lots of natural light and high ceilings, although some furniture showed wear and tear. The gardens view was a nice touch, and the rooms were large and comfortable. The service was a bit variable as it depended on how busy the staff were, but overall very helpful. The location was very convenient and relatively quiet, near everything I wanted to see in Madrid. The dining options were pretty good with three nice choices, and the facilities were good overall.
Rooms
8.0
The rooms were beautiful, with lots of natural light and high ceilings. Some furniture showed wear and tear, but they were still large and comfortable.
Service
7.0
The service was variable but ultimately very helpful. The check-in was quick, but the arrival process could have been smoother.
Location
9.0
The location was very convenient, near everything I wanted to see in Madrid and relatively quiet.
Dining
8.0
The dining experience was pretty good with three nice options available. It was a treat for both holidaymakers and business travelers.
Facilities
8.0
The facilities were good overall, offering everything I needed for a comfortable stay.
Frank
United States,
December
2023
9.8/10
Staying at this hotel was a true luxury experience. The rooms were absolutely beautiful, offering a huge space with an enormous washroom, a dressing room off the main bedroom, and a lovely sitting area. The service was exceptionally wonderful, surpassing even that of a renowned hotel chain. The location was perfect, nestled in a quiet upscale neighborhood yet close to all the attractions. The dining options were varied and of extraordinary quality, especially in the charming courtyard setting. The facilities were top-notch, ensuring a truly lavish stay.
Rooms
10.0
The rooms were absolutely beautiful, offering a huge space with an enormous washroom, a dressing room off the main bedroom, and a lovely sitting area.
Service
10.0
The service was exceptionally wonderful, meeting all my wishes and needs beyond expectations.
Location
10.0
The location was perfect, perfect for those seeking a quiet and upscale atmosphere while being close to all the attractions.
Dining
9.0
The dining experience was fantastic, offering three nice options of Spanish, Healthy, and Pastry cuisine of extraordinary quality, especially enjoyed in the courtyard setting.
Facilities
10.0
The facilities were fantastic, offering everything one could desire for a truly luxurious stay.
George
United States,
December
2023
8.6/10
My stay at the hotel was fantastic! The Presidential suite I stayed in was enormous, offering plenty of room and a very comfortable king size bed. The service throughout my stay was exceptional, far better than what I experienced at another luxury hotel. The location was both convenient and relatively quiet, providing easy access to city sites. The dining experience was quite good, although a bit overpriced. The facilities were top-notch, making my stay truly enjoyable.
Rooms
9.0
The Presidential suite was large, clean, and super spacious with a very comfortable king size bed, a couch, and a spacious bathroom.
Service
9.0
The service was exceptionally wonderful, and the staff was very helpful throughout my whole stay.
Location
9.0
The hotel has a quiet, residential feel to it, yet it is close to every place I wanted to visit in Madrid.
Dining
7.0
The dining experience was also quite good but extremely overpriced, especially for drinks.
Facilities
9.0
The facilities provided were top-notch, making my stay even more enjoyable.
Peter
United Kingdom,
November
2023
9.0/10
I found my stay at the hotel to be a delightful experience overall. The rooms were spacious and well-appointed, offering a nice balcony and living area. The service was exceptional, with every staff member going above and beyond to ensure a pleasant stay. The location was superb, set in a quiet and upscale neighborhood yet convenient to explore Madrid. The dining was a treat, especially breakfast in the lovely outdoor courtyard. The facilities were top-notch, contributing to a luxurious experience.
Rooms
9.0
The room, located in the former stable area, was spacious with a lounge area, king size bed, wardrobes/dressing room, two basins, a bath/shower, and separate stand-alone shower.
Service
10.0
The service was exceptionally wonderful, surpassing even some high-end hotels I've visited before. Every staff member was attentive and provided extra effort during my stay.
Location
9.0
The hotel is superbly situated in a quiet and upscale neighborhood, surrounded by fabulous buildings and embassies, offering a peaceful atmosphere yet close to key attractions.
Dining
8.0
Dining at the hotel was a true delight, especially enjoying a quiet breakfast in the gorgeous outdoor courtyard. The setting felt like a scene out of Downton Abbey.
Facilities
9.0
The hotel facilities are outstanding, providing everything one could need for a luxurious and comfortable stay.
Lee
United States,
November
2023
8.0/10
Staying at this hotel was a mixed experience. The rooms were comfortable and had a cozy atmosphere, similar to being in a library within a palace, with tall ceilings and large windows opening to a lovely balcony. However, there is room for improvements to create a better overall impression. The service was incredibly friendly and helpful, especially when dining in the garden area, but accessing the garden through the sitting rooms and gin bar affected the ambiance of those spaces. The location is very convenient, with a quiet residential feel while being close to key areas in Madrid, though finding the hotel could be challenging despite using GPS. Dining offered several nice options in a beautiful courtyard setting, even though some aspects seemed nonsensical. The hotel provides good facilities, but there are minor details that could enhance the overall experience.
Rooms
8.0
The rooms were comfortable and had a pleasant ambiance resembling a library in a palace, with tall ceilings and a lovely balcony view.
Service
9.0
The service was exceptionally friendly and helpful, especially when dining in the garden area.
Location
8.0
The hotel's location is very good, offering a quiet residential feel yet close to all the places I wanted to visit in Madrid, with some great dining options nearby.
Dining
7.0
Dining provided a variety of pleasant options in a beautiful courtyard setting, although some aspects seemed nonsensical.
Facilities
8.0
The facilities at the hotel were good and met expectations.
John
United States,
October
2023
9.4/10
My stay at the hotel was simply wonderful. The room was absolutely beautiful, offering a huge space with an enormous washroom, a dressing room off the main bedroom, and a lovely sitting area with a TV, fresh flowers, and a nice table for snacks. Everything was custom-made to the highest standards of quality, from linen to amenities, making it a truly luxurious experience. The service was exceptionally wonderful, surpassing even my stay at a renowned hotel chain. The staff members were incredibly pleasant, offering great suggestions for dining and activities. However, some staff members seemed a bit aloof at times. The location was superb, nestled in an upscale, quiet neighborhood but still close to all the attractions I wanted to visit in Madrid. The dining experience was of extraordinary quality, especially in the gorgeous outdoor courtyard, with multiple menu options to choose from. The facilities were top-notch, offering everything I needed during my stay.
Rooms
10.0
The room was absolutely beautiful and spacious, with luxurious amenities.
Service
9.0
The service was exceptional, with staff going above and beyond to assist with any request.
Location
9.0
The location was superb, offering a mix of tranquility in a upscale neighborhood yet convenient access to all the attractions.
Dining
10.0
The dining experience was exceptional, with high-quality options and a charming outdoor setting.
Facilities
9.0
The facilities were excellent, providing everything I needed for a comfortable stay.
luxurious
aloof staff
Eddie
United Kingdom,
October
2023
7.4/10
The hotel is located in a quiet area of Madrid, near nice restaurants and the Serrano shopping area, although a bit far from the old town. The rooms are charming, well-appointed with every amenity, but some may find the lack of windows and noisy hallway a downside. The service was hospitable and helpful, though there was an unfortunate incident with thieves. The location is nice and welcoming, a 20-minute walk from the Prado. The dining experience was quite nice, especially in the library. The facilities were satisfactory, offering various services. Price may be a consideration for some travelers.
Rooms
8.0
The charming rooms were well-appointed with every amenity one could need.
Service
7.0
The staff was incredible, very hospitable and helpful.
Location
7.0
The hotel is in a quiet area of Madrid, nice for restaurants and the Serrano shopping area, but a little far from the old town.
Dining
8.0
The dining in the library was quite nice with nice options available.
Facilities
7.0
The facilities offered various services to enhance the stay.
Mark
United Kingdom,
September
2023
7.8/10
I was blown away by the enormous Presidential suite, complete with a seating area and modern, calming decor. The bathroom amenities were a luxurious touch, but the lack of windows and noisy hallway door were drawbacks. The hotel had a smart reception area, albeit missing the welcome drink protocol.
Rooms
8.0
The room, especially the Presidential suite, was huge and beautifully furnished. The bathroom amenities were top-notch.
Service
7.0
The staff was extremely helpful in making bookings and providing assistance. However, the lack of a seating invite during quick check-in seemed impersonal.
Location
9.0
The hotel is in a perfect location, offering a quiet, residential feel while being close to key spots in Madrid. The proximity to popular restaurants and shopping areas was ideal.
Dining
7.0
Dining in the beautiful space was enjoyable, with a variety of options. However, service was a bit slow in taking orders.
Facilities
8.0
The hotel offered a range of facilities to enhance the stay. The atmosphere in the high-ceilinged dining area was pleasant, although service could be speedier.
luxurious
noisy hallway
Tim
United States,
September
2023
8.4/10
My stay at Santo Mauro was exceptional. The rooms overlooked the beautiful gardens and came with a fantastic walk-in closet. The hotel offered everything we needed, although the service was a bit mixed. The location was convenient, not too far from the city action but still peaceful. Dining was a delight with a variety of options, but a bit overpriced. The facilities were top-notch, making my stay memorable.
Rooms
9.0
The rooms were spacious and overlooked the gardens, providing a serene atmosphere. The walk-in closet was a nice touch for extra storage.
Service
7.0
The staff was generally helpful and cheerful, although there were instances of disinterest. One unfortunate incident involving theft slightly affected the service experience.
Location
9.0
The location was perfect, just a short walk from popular restaurants and shopping areas. Despite being in the city center, it offered a peaceful retreat.
Dining
8.0
Dining at Santo Mauro was a treat, with multiple nice options available. The outdoor courtyard setting added to the experience, although the prices were on the higher side.
Facilities
9.0
The hotel's facilities were top-notch, providing everything one would need for a comfortable stay. However, the pricing for some services could be considered high.
John
United Kingdom,
September
2023
8.6/10
My stay at the hotel was fantastic with a large, clean room offering plenty of space and beautiful decor. The service was extremely helpful, and the convenient yet quiet location made it easy to explore the city. The dining experience was good but a bit overpriced. The facilities were top-notch.
Rooms
9.0
The room was large, clean, and absolutely beautiful with a huge space, enormous washroom, dressing room, and sitting area.
Service
9.0
The staff was very helpful throughout my stay, offering suggestions and assistance.
Location
9.0
The hotel has a quiet, residential feel yet close to all the places I wanted to visit in Madrid.
Dining
7.0
The dining experience was quite good but a bit overpriced, especially for drinks.
Facilities
9.0
The hotel offers great facilities for a comfortable stay.
Clean
Overpriced dining
Clive
United Kingdom,
August
2023
8.8/10
My stay at the hotel was exceptional! The room, service, and location were outstanding, but the dining prices were quite high. Overall, a fantastic experience.
Rooms
9.0
I stayed in a spacious room that felt more like a junior suite, complete with a comfortable lounge area, king size bed, dressing room, and luxurious bathroom amenities. It was well appointed with everything I could possibly need.
Service
9.0
From the bell boy to the reception concierge, the service was top-notch. Everyone was professional, competent, and friendly, always ready to assist with a smile.
Location
10.0
The hotel's location was perfect, with a quiet, residential vibe yet close to all the attractions I wanted to visit in Madrid. Surrounded by stunning buildings and embassies, it was an ideal setting for my stay.
Dining
7.0
The dining options were varied, offering Spanish, Healthy, and Pastry choices in a beautiful setting. However, the prices were on the higher side, especially for drinks. Nonetheless, the food itself was quite nice.
Facilities
9.0
The hotel's facilities were impressive and well-maintained, offering everything from room service to car hire. Additionally, they provided various services like dry cleaning, laundry, valet parking, and shuttle services, ensuring a hassle-free stay.
Ann
United States,
August
2023
7.8/10
My stay at the hotel was a mix of positives and negatives. The rooms were spacious, clean, and had a modern style, which I really liked. However, the service had its ups and downs as there were some instances where the friendliness of the staff seemed to vary. The location was convenient, being in a quiet street near all the attractions, but missing out on breakfast for two days was a letdown. Dining at the hotel was a treat, especially in the gorgeous outdoor courtyard, although the prices were a bit on the higher side. Overall, the facilities were satisfactory, providing a comfortable stay.
Rooms
9.0
The rooms were large, clean, and offered plenty of room. I loved the modern style and how spacious they were.
Service
7.0
The service was generally helpful throughout my stay, but there were moments where the friendliness quotient fluctuated.
Location
8.0
The hotel is in a quiet street near everything you want to see in Madrid, which was very convenient. However, missing out on breakfast for two days was a downside.
Dining
8.0
Dining at the hotel was a treat, especially in the gorgeous outdoor courtyard. The prices, though, were on the higher side.
Facilities
7.0
The facilities provided a comfortable stay, although nothing extraordinary stood out.